The NYC DOB Is Completely Broken

Given all the grief the Department of Buildings has given us, I was a bit bowled over recently when a building in our neighborhood got a new C of O after a renovation that included ripping out the sprinkler system and not replacing it.

I’m sorry, but multiple people at DOB reviewed this project – a plan examiner, a C of O inspector and the DOB’s FDNY rep just to name a few. How did this happen? The information was right there staring the DOB folks in the face. A quick look at the “Actions” section for the building on the DOB’s own web site shows that there was an existing sprinkler system in the building…

Building actions section showing sprinklers existedThat shows that a sprinkler system existed in 1941 and 1945. But when the homeowner submitted the paperwork to the DOB they flat out lied and said they were not permanently removing sprinklers…

No permanent sprinkler removalNow, I don’t blame the homeowners. Having been through the process your architect hands you a pile of papers and tells you to sign at the X. If you find the paperwork overwhelming you might not look at what you’re signing. Ultimately I blame the architect – they signed the paperwork as well (and even stamped it). I think architects who lie about life/safety issues should have their licenses revoked.

Still, it’s the job of the DOB to find problems like that. If they’re not there to find life/safety issues like ripping out sprinkler systems, why do they exist? If multiple people can’t find a really obvious problem like that, then they’re just completely broken.

ConEd Says EIGHT MONTHS To Get Gas/Electric Service

Today was not a good day. The ConEd guy came by and said it could be as much as 3 more months to get gas and electric service. We’ve already waited 5 full months – so that means 8 months to get utility service. That’s absurd.

The first five months was because ConEd refused to install their part until DEP had installed the new water main connection. Word to the wise – just flat out lie to ConEd and tell them you’re using the existing water main connection. The water main sub contractor will be under the control of your contractor – just get them to dig carefully. Also, a good idea is to put the new gas and electrical connections as far away from the water main connection as possible – it will minimize the chance that ConEd’s stuff will be disturbed.

But the rationale behind the additional 3 month wait is just retarded. Apparently ConEd only has one contractor working for them who’s got clearance to dig up streets in New York. There’s another contractor lined up but someone is dragging their feet signing the paperwork to get that contractor going. Meanwhile the first contractor has a backlog of 70 to 80 jobs, hence the 3 month wait.

But it gets worse… ConEd’s budget for installing new electrical/gas service is nearly exhausted. There’s no money at ConEd to pay their contractor to do the installations. What properly run business doesn’t have the money to start up new accounts? That just boggles my mind. They have to spend the money sooner or later and the sooner they do the installation the sooner they make money off us.

Needless to say, I blew up. 8 months is insane. The ConEd guy said he couldn’t start our 3 month wait because the electrical / plumber hadn’t put in the new sleeves (holes in the wall). So I was all over the electrician asking why they weren’t done yet. He said they weren’t done because he said ConEd said they wanted to wait for the water connection to be done. So I pushed further – why not just put them in anywhere (they could always be redone)? Then the electrician and the ConEd guy both tried to say they had to wait to see where the water connection came through the wall. I wasn’t having that excuse – the water connection came through EXACTLY where it had been before. Nothing changed.

Then I was all over the ConEd guy – if he knew it was a 3 month process why didn’t he say something to that effect earlier? Why not get us into the queue months ago? Why do we have to wait 5 months to start on a 3 month wait? If he had put us into the queue at 2 months we would be at the top of the queue now and everything would be fine. After waiting for 5 months we shouldn’t be told we have to go to the back of the queue.

When it was clear the ConEd guy was at fault, he said he needed to go to another appointment and he just turned and left. Nice. He causes us major problems and can’t even say ‘sorry’.

I should stop and say that as much as I rag on the bureaucracy at City agencies, our experience with DEP to get the new water connection was nearly flawless by comparison. Despite a hurricane doing a direct hit on the City, DEP managed to get us a water connection two weeks and two days after we got final signoff from DOB. Kudos to DEP!

The only silver lining to all of this is that the additional 3 month wait won’t hold anything else up. The electrical and gas inspections can be done without electrical or gas service. So we can close up the walls, etc. Still, it’s a bit insane that we won’t get electrical and gas service until right before we move into the building. Pretty much the entire job will be done off generators. Hopefully there won’t be freezing weather before we get gas and electric, since we’ll need those for heat to stop the pipes from freezing.

So there is something worse than the NYC Department of Buildings… ConEd…


Update #1 (that night): I’ve filed a complaint with the New York State Public Service Commission Office of Consumer Services. They have a handy online form you can use to make complaints against utility companies. We’ll see if it helps.

Update #2 (the next morning): Dan called the guy’s boss and left a message and then the boss called back a half hour or so later and said he had talked to the guy several times about us this morning. I think after I blew up yesterday the guy realized he had to do something. They’re now on top of things and are going to make sure there are no delays. The boss reiterated what I had been told that 3 months is a worst case scenario, but he didn’t say what the average wait time is. If it’s 2+ months then it’s still the same problem. We don’t know whether he’s aware yet of my complaint to the public service commission. But our strategy at this point is to be a very squeaky wheel that can’t be ignored.

Don’t Put Closed Cell Foam On Brick

We’re using closed cell foam for insulation on all exterior walls and in the roof (which also has rigid foam). If you’ve ever been on a boat and seen foam cushions that have a smooth shiny surface to them – that’s closed cell foam. Open cell foam is more like a sponge. Closed cell foam doesn’t absorb water, but open cell foam does.

When our architect spec’d things he said there should be a moisture barrier between the foam and the brick wall. Here’s his detail…

insulated brick wall detail drawingNotice his note for a “continuous moisture barrier”. Basically “moisture barrier” is a fancy term for a sheet of plastic – there’s not much high tech about it.

Well, when the contractor started framing the walls he didn’t put up the moisture barrier. He hadn’t really noticed it in the drawings and on other projects the moisture barrier had gone on the inside of the studs – between the studs and the drywall. We tried to push back, but wound up giving in. Since closed cell foam is a moisture barrier we said he could skip the moisture barrier if he wanted to.

Not putting the moisture barrier in has turned out to be a bad decision on the part of the contractor. He had the insulation subcontractor in today and she said the brick will absorb the equivalent of 1 1/2 inches of closed cell foam. So to get 2 1/2 inches of depth she has to spray 4″ of insulation (which means she’ll charge for 4″ of insulation).

I also worry about what all that absorbed foam will do to the brick, so I’ve asked the contractor to put the moisture barrier in. It won’t be very easy now that there’s all sorts of plumbing and wiring in place, but it sorta just needs to be done…

So word to the wise – if you’re using foam insulation, put a moisture barrier over your brick before you start framing the walls.

We Have Water! (and some sprinklers)

NYC street torn up for water main connectionBackhoe filling up a hole in the sidewalk

New water main connection

Today we stopped by the house and DEP was there, the street was blocked off and they were connecting us to the water main. The work was being done in a hole, so I couldn’t really get to see it happening – I could just hear welding going on. But right before we left the DEP guys came up and said “You now have water” – which was VERY good to hear.

Inside the house the pipe and the valve are pretty hardcore..

valve at water connection into brownstoneCompare that to what it looked like when we bought the place – much smaller and just a galvanized pipe (I assume now they’re using black pipe)…

old water main line into Harlem townhouse

Notice also the corroded, cracking gas pipe coming in at the top there – it’s a bit scary – lucky it was completely inactive.

So now there’s all these sprinkler control valves that get connected to main valve. They also need to put in the water meters. Apparently that’s a hot potato no one wants to be responsible for. The water main sub contractor is saying the plumber should pull the permit for it. The plumber is saying the water main sub contractor should do it. If it were easy it would be no big deal and either one would be OK with doing it, but as we’ve seen over and over – the biggest problem with renovation in this city is the city bureaucracy.

Sprinklers

They’re also fleshing out the sprinkler system. A couple days ago the sprinkler supply risers were going in. Now they’re running pipe to the actual sprinkler head locations. When we went by they were done with the top two floors…

pipe for sprinklers installedLow voltage wiring

Low-voltage wiring

The low voltage / security guy also made a lot of progress. There is now lots of ethernet, cable TV, security, and even a little phone wiring in the building.

We’re getting a 6 camera security system. Three on the front of the house, two in the rear and one on the bulkhead/roof. We’ll be able to see any camera over the Internet with our iPhone – that’s sort of a cool feature that’s practical as well.

 

Finishing details on the stairs

There was also a guy in today doing welding on the stairs. There were a few finishing details to take care of, and they still need to do railings – but that will come a little later.

Continued work on the stoop

The masonry guy is continuing to work on the stoop. The under side of the stoop is looking pretty good and the opening for the grille is all cleaned up.

The fireplace surround

Dan’s been trying to figure out the fireplace surround. We’d like to do something nice, but don’t want it to be an upgrade / change order. I thought venetian plaster might be nice and not too expensive (since our contractor is really good with plaster work), but the foreman was pushing us to clad it in stone. Hopefully we can find a stone we like that’s not too expensive.

ConEd

The next order of business is to get ConEd to connect the gas and electric. We need electric pretty desperately since we’ve been running on generators for months now. But with 170,000 customers without power ConEd has been busy with other things lately. Hopefully we can get them in soon.

No “Hurricane” Damage, Dogs See The House

Well, Hurricane Irene (actually Tropical Storm Irene by the time it got to NYC) was non-eventful – it didn’t create any problems at the house. The contractor didn’t try to close up the windows or anything – the air just passed right through the house. A little water got in, but not as much as you might expect from a major storm. Most of the water that did get into the cellar seems to have found a floor drain and drained off as designed.

Since we had to drive down to the house (subways were out), we figured we’d take the dogs. It struck me when we were getting out of the car that you don’t see many dogs in Harlem (compared to Hudson Heights where we are now). There’s the odd pit bull, but other dogs just aren’t that common.

Buddy, Dan and Damian

We sat around and drank a 6 pack (+) with a friend. It was sorta quiet and peaceful after the storm. The wind was crisp and the cloud cover was pretty dramatic.

The dogs LOVED the place. They had no problem at all with the open riser stairs and weren’t afraid of the heights of things. I actually wish they were a little more afraid – both of them tried to run right up to the edge of the roof to look over (that could have been disastrous).

Holly on the roofI know the dogs will love living in the house. There are stairs to climb, windows to look out, people to watch passing on the street, and a back yard and a roof deck so they can layout and sun themselves. They’re going to have a blast.

When I went by the house yesterday (and Dan today), they’re making progress on a bunch of stuff – the sprinklers are getting fleshed out; the connection to the water main is coming along; things like shower control valves are getting installed; wiring for security, ethernet, and cable TV is going in; they’re continuing to work on fixing up the stoop; and they’re working on the install of the fireplace – so they’re still going at breakneck speed.

The problem at this point are the windows. They won’t arrive until just before October 1st. At the rate the contractor is going they’ll run out of things to do before then since floors and Sheetrock can’t go in until the windows are in. But there is insulation, façade work and the ConEd connections – but that still leaves some down time.